

Q. Why is my globe cloudy?
A. The only reason the globe will cloud up is if the lamp has been shaken, moved, dropped, or caught in an earthquake while the lava was warm. This is no fault of the manufacturer and is usually a permanent malfunction. After a Lava Lite has been dropped of shaken, you may be able to save it if you immediately turn it off and do not use or touch it for 72 hours.
Q. Why does my lava stay as a glob in the bottom of the globe?
A. The base may not be getting hot, check the bulb. Or the base may be too hot. Don’t run lamp longer than 10 hours. Or the lava may be sitting on top of the coil instead of covering the coil. This may be defective and need to be replaced. Call customer service for further instructions: 773-237-5700
Q. Why does my lava break up into lots of little balls?
A. Each Lava Lite has its own personality and these formations are a normal occurrence. And/or this may be a symptom of the lamp overheating because it has been running for too long. Shut the lamp off until the lava is fully cooled, then you may restart the lamp.
Q. Why are there speckles of light on my globe?
A. Each globe is made of glass and is likely to have manufacturer marks and bubbles. This is normal.
Q. Why did the liquid color fade in my lamp?
A. The only reason the color will drastically fade is when the lamp is placed in direct sunlight. This is no fault of the manufacturer and is a permanent condition.
Not Adhering to the following will ruin the product and void the 90 day warranty.
To order replacement globes or if you have other questions, contact customer service at: 773-237-5700



Lava Lite® lamp and its configuation are both registered trademarks of Haggerty Enterprises, Inc., and they will SQUISH anyone who infringes upon their stuff. © 1995 Haggerty Enterprises, Inc.